Privacy Policy
This Privacy Policy explains how Bowechop Axis (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, interact with our content, or make purchases through our Services. We aim to be transparent and to handle information responsibly and in line with applicable privacy requirements.
1. Information We Collect
We may collect information you provide directly, such as your name, shipping address, billing address, email address, and order details when you complete checkout or contact support. We also collect information related to your purchases, including products purchased, transaction history, and customer service interactions.
We may automatically collect technical data when you use the Services, such as device type, browser type, IP address, approximate location, referral pages, pages viewed, and interaction data. This helps us operate the store, maintain security, detect fraud, and improve performance.
2. How We Use Information
We use personal information to: process and fulfill orders; provide customer support; communicate about orders, shipping, and service updates; prevent fraud and maintain security; comply with legal obligations; and improve our Services. If we send marketing messages, we do so consistent with applicable law and available preferences.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to enable essential site functions, remember preferences, understand site traffic, and measure the effectiveness of content. You can control cookies through your browser settings; however, disabling cookies may affect certain features or your ability to complete purchases.
4. Sharing of Information
We may share personal information with trusted service providers that help us operate the store—such as payment processors, order fulfillment partners, shipping carriers, analytics providers, and customer support tools—strictly as needed to provide the Services. These providers are expected to handle information in a manner consistent with this policy and applicable agreements.
We may also share information when required by law, to respond to lawful requests, to protect our rights and customers, to investigate fraud, or in connection with a business transaction such as a merger, acquisition, or asset sale (in which case information may be transferred as part of that transaction).
5. Payments
Payment transactions are processed by third-party payment providers. We do not store full payment card details on our servers. Payment providers may collect and process information according to their own policies and security standards.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to reduce risk and improve safeguards.
8. Your Rights and Choices
Depending on your location and applicable law, you may have rights such as access, correction, deletion, portability, and objection to certain processing. You may also have the right to opt out of certain marketing communications. We will verify requests where appropriate and respond within a reasonable timeframe, subject to legal requirements.
9. Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate steps.
10. International Visitors
If you access our Services from outside the United States, your information may be processed in jurisdictions that may have different data protection laws. We take steps designed to ensure that information is handled in a manner consistent with this policy and applicable legal requirements.
11. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest revision. If changes are material, we may take additional steps where required by law.